Our booking process is simple. You will not be asked to make any payments to us before your trip availability has been explicitly confirmed. To ensure security for our clients we use Barclays Business ePDQ for ultra-secure online card payment, authorisation and settlement of your order. All card detail transactions are performed on Barclays own ultra-secure server to give you complete peace of mind.
By email: firstname.lastname@example.org
By phone: 0208 515 1144
Booking through our website:
- To submit a booking enquiry.
Select “ENQUIRE / BOOK” on the page of your desired holiday. A new window will open with the booking enquiry form.
- Fill in and submit the booking enquiry form.
You will provide basic information about you and choose desired starting date of your holiday. The form will also allow you to select desired options and extras.
- Booking confirmation.
Within 48 hours (72 hours on weekends and bank holidays) we will send you a confirmation email with deposit payment instructions (you can pay online by credit card, debit card or by bank transfer).
- Deposit payment.
Your provisional booking will be active for three days after we send you the confirmation email. Within these 3 days you must pay the deposit which is calculated as follows:
– 20% x trip price including options.
Booking your flights: under no circumstances should you make any flight arrangements before your holiday booking has been confirmed by us.
- Balance payment.
Not later than 4 weeks before trip start date you will need to pay the full balance (we will send you a reminder email with payment instructions). You will also need to acknowledge by that time that you have a valid travel insurance coverage.
If you submit the booking enquiry form less than 4 weeks before trip start date you will pay no deposit and will be asked to directly pay the entire trip cost.
- Receiving the detailed info pack.
Subject to receipt of the balance payment we will send you the detailed holiday information pack.
Email us with details of the desired trip, number of people, preferred dates, options and extras, flights and any comments or questions, and we will get straight back to you.
Working hours: We are available Monday to Friday 09:00 to 18:00 and Saturday 10:00 to 14:00.